1. Registrar
Arctic Kites | Sarola Oy 3212958-9. Sommelotie 16, 80260, Joensuu
2. The contact person responsible for the register
Joni Sarola, 0406744908,myynti@arctickites.com
3. Register name
Arctic Kites customer register
4. Legal basis and purpose of personal data processing
- By ordering from the online store, you agree to save your data in the customer system
- Personal data is stored for a better customer experience, e.g. ordering again and possible returns, purchase history.
The controller has the right to use the information for marketing and targeted advertisements.
The data is not used for automated decision-making or profiling.
information is not forwarded to systems other than those used by us to manage the customer register.
5. Data content of the register
Information stored in the register includes: person's name, position, company/organization, contact information (phone number, e-mail address, address), website addresses, IP address of the network connection, credentials/profiles in social media services, information about ordered services and their changes, billing information, other information related to the customer relationship and ordered services.
The information is stored indefinitely. However, we try to keep the data for a long time without a separate request to delete the data.
IP addresses of website visitors and cookies necessary for the functions of the service are processed on the basis of a legitimate interest, e.g. to take care of information security and for the collection of statistical data of website visitors in those cases when they can be considered as personal data. If necessary, consent is requested separately for third-party cookies.
6. Regular sources of information
The information to be saved in the register is obtained from the customer, e.g. From messages sent via web forms, by e-mail, by phone, via social media services, contracts, customer meetings and other situations where the customer gives out their information.
Information about contact persons of companies and other organizations can also be collected from public sources such as websites, directory services and other companies.
7. Regular transfers of data and transfer of data outside the EU or EEA
Information is not regularly disclosed to other parties. Information can be published to the extent agreed with the customer.
Data can also be transferred by the controller outside the EU or EEA. Data will not be transferred to the United States without the express consent of the data subjects.
8. Principles of registry protection
Care is taken when processing the register and the information processed with the help of information systems is properly protected. When registry data is stored on Internet servers, the physical and digital data security of their hardware is taken care of accordingly. The registrar ensures that stored data as well as server access rights and other data critical to the security of personal data are handled confidentially and only by those employees whose job description it is.
9. The right of inspection and the right to demand correction of information
Every person in the register has the right to check their information stored in the register and demand the correction of any incorrect information or the completion of incomplete information. If a person wants to check the information stored about him or demand correction, the request must be sent in writing to the controller. If necessary, the registrar can ask the requester to prove his identity. The controller responds to the customer within the time stipulated in the EU data protection regulation (generally within a month).
10. Other rights related to the processing of personal data
A person in the register has the right to request the removal of personal data about him from the register ("the right to be forgotten"). Those registered also have muut Rights according to the EU General Data Protection Regulation such as limiting the processing of personal data in certain situations. Requests must be sent in writing to the controller. If necessary, the registrar can ask the requester to prove his identity. The controller responds to the customer within the time stipulated in the EU data protection regulation (generally within a month).